Students Arrival at School
The Toronto District School Board uses SchoolMessenger as its automated call-out system for our Elementary Safe Arrival Program.
Parent/Guardians may call School Messenger directly 1-833-250-2290, (between 7:00 a.m. and 3:00 p.m.) to report their child(ren)’s absence for the current day or a future date. If you are picking up a student during the day please email the teacher in the morning or send a note with your child so that we are aware ahead of time.
Calling from a phone number registered in PowerSchool
- Parent/Guardian calls main school number and listens to the welcome message
- To report a student absence, press 1 (can be 2 or 3 depending on your specific school) (caller hears “Wait while I transfer your call”)
- Then “Welcome to School Messenger notification system for Toronto District School Board”
- For student attendance, press 3
- For student A in grade…, press 2
- For student B in grade…, press 3
- For student C in grade…, press 4
Calling from a phone number not registered in PowerSchool
- Parent calls main school number and listens to the welcome message
- To report a student absence, press 1 (can be 2 or 3 depending on your specific school) (caller hears “Wait while I transfer your call”)
- “Welcome to School Messenger notification system for Toronto District School Board”
- For student attendance, press 3
- Please enter a phone number that you have registered with a school
- If phone number is registered then parents/guardians will be able to pick the student and report the absence
- If the phone number is not registered then they will receive the message “This phone number does not have any children registered to it”. Parents/guardians will need to call the school and update data in the Student Information System.
- You may also download the app and do your child's absence online https://go.schoolmessenger.com/#/home