Parent Concern Protocol - Staff and administration are here to work together and to build positive community relationships. Part of this is to begin getting to know the adults who work closely with your child(ren). The best way of communication is via email. All TDSB staff emails are as follows: firstname.lastname@example.org You may also wish to call the main office at 416-394-7730 to request a staff phone call. Attached is the parent concern protocol for your knowledge and perusal.