We hope you are enjoying the summer with your family. As we prepare to reopen the School, the Board has begun reaching out to parents through a pre-registration process. Initially, this will be done by phone. Any families who do not complete the survey by phone will then be contacted by email and if this is unsuccessful, by the school directly. Below are some frequently asked questions with regard to the registration process, as well as a link to the Board's reopening document:
Pre-Registration Questions and Answers
On Monday, August 10, parents, guardians and adult learners received information via email with regard to the TDSB’s return to school plans for September and upcoming pre-registration phone calls. On Tuesday, August 11, parents, guardians and adult learners received further information via email about the pre-registration process with the phone calls beginning that afternoon.
We want to sincerely thank you for your patience and understanding. This is a complex process — one that has never been undertaken in the TDSB’s history — but one that staff are committed to working with families to complete. We recognize that there has been some confusion with regard to the pre-registration questions or that you may have additional questions about next steps. Below, you will find answers to some of the common questions we are receiving. Please note that this list will be updated should more common questions emerge.
Is this a survey to gather people’s opinions on return to school or is this a formal pre-registration for classes in September?
This is formal pre-registration for classes in September. We are asking parents/guardians to let us know if their child(ren) will be returning to in-person learning or remote learning. This important information is needed now so that we have enough time to plan classes and staffing.
If I don’t complete any pre-registration, is my child still a TDSB student?
Yes, however your child(ren)’s school will be contacting you directly to determine your intentions for September.
After making a choice on the pre-registration phone call or online form, can we change our minds BEFORE the first day of school on September 8?
While the TDSB is making plans based on the information generated in the pre-registration process and needs as reliable information as is possible, we recognize that parents may wish to change their minds. Requests to change models (in-person vs. remote, smaller class sizes vs. regular class sizes) before the first day of school on September 8 can be made directly to schools after Monday, August 24.
After making a choice on the pre-registration phone call or online form, can we change our minds AFTER first day of school on September 8?
We recognize that parents may wish to change their minds once school has begun and while this transition may take time to complete, schools will work with families to accommodate requests. Requests to change models (in-person vs. remote) after the first day of school on September 8 can be made directly to schools.
I am experiencing technical difficulties with completing the pre-registration phone call — what can I do?
Should the pre-registration survey phone call not be completed, a second and third attempt will be made. Should none of the phone calls be complete, parents, guardians and adult learners will receive an online form. Should this not be completed, schools will contact you directly, after August 24, to understand your intentions for September.
On the elementary pre-registration phone call, I selected “yes” to Option 2 (the possibility of smaller class sizes). What if smaller class sizes are not possible? What will my answer be recorded as?
If you indicated “no” to returning to school with regular class sizes and “yes” to returning to school with smaller class sizes, your child would then be put into fully remote learning.
If you indicated “yes” to returning to school with regular class sizes and “yes” to returning to school with smaller class sizes, your child would attend school with regular class sizes.
What if I prefer to fill out the online pre-registration form?
Pre-registration phone calls will be attempted 3 times (approximately 24 hours between each). Should the phone calls not be completed/answered, families will receive an automatic email with a link to the online pre-registration form.
Why are you making phone calls and not simply emailing me with a pre-registration form?
As we need this information as soon as possible to plan accordingly for September, phone calls were chosen so that it could be completed in a timely manner. The phone system is designed to know who it is calling and which students are connected to that number. Had we chosen an online form, this information would have had to be entered manually by families, requiring TDSB staff weeks to review and confirm the information — weeks that we do not have. Further, our system has more phone numbers for parents than it does emails and so this method reaches more people.