Personal Support Worker


PSW Certificate Program

Information Sessions

(for classes beginning Monday February 3rd, 2020)

Tuesday December 3rd, 2019 &

Thursday December 19th,

At 8:30 am, in the Education Centre. 

The session will last approximately 2 hours, you may need additional time if you are writing the English Assessment.

Students who have the English prerequisite (ENG3C or ENG3U) - please bring your TRANSCRIPTS

Students who do not have the English prerequisite - please be prepared to write an ASSESSMENT

Documents needed to Register: Citizenship, PR Card, or Refugee Status with a valid Study Permit or proof of application for a study permit.  *CALC Settlement Workers are available to assist with the process.

Please bring Photo I.D, a pen, and a pencil.  There is no fee for the assessment.  Please note there is NO PARKING available for visitors.  

We encourage you to view the following short, informative video regarding Personal Support Worker programs offer through Ontario School Boards: 

Mission and Value Statements 
Grounded in the TDSB Vision of Hope, CALC’s PSW Program will enable all students to reach exceptional levels of achievement and to acquire the knowledge skills and values they need to become responsible members of the health care and broader community

We value:
Each student
Partnership between staff and students
The individuality and uniqueness that every student brings to the school community
Learning environments that are respectful, safe and equity- oriented
Input from all stakeholders
Commitment and skills of staff                                    

The Personal Support Worker Program at City Adult Learning Centre strives to provide a high-quality interactive learning environment for life-long learners. Students in this program are socialized into their role as health care professionals who upon graduation will contribute to the quality of life of individuals and families in a variety of health care and home settings and their broader community.
We are genuinely interested in working with the broader community in order to ensure that our program meets employers' needs. Our stakeholders include current and former PSW students, educators, health professionals, representatives from the public, and people who use the services of PSW.

Why should you take this program? If you:

  • want to make a difference in people’s lives
  • dream of joining the growing field of healthcare workers
  • want a dynamic career taking care of, and empowering, people of all ages
  • enjoy seeing people increase their independence, self-esteem, dignity and social interaction under your care
  • want to earn credits towards your secondary school diploma

As a Personal Support Worker, you will:

  • assist clients of varying ages to meet their basic physical needs under the supervision of registered nursing staff
  • assist clients with personal hygiene
  • assist with shopping, meal planning and preparation
  • assist with light housekeeping and keeping client environment clean, safe and secure
  • promote client independence, self-esteem, dignity and social integration
  • assist with medication
  • support clients’ families  


CALC’s PSW Program enables you to fulfill your dream. 

In just 27 weeks, you can:

  • earn a Personal Support Worker Certificate
  • acquire the skills and knowledge to work as a personal support worker
  • gain practical experience in a healthcare environment
  • earn at least 9 credits towards your secondary school diploma  

Prerequisites for PSW Program:

have completed ENG3C (English 11 College)  OR are currently in ENG3C  OR successful completion of CALC Assessment

  • successful interview with a CALC staff member
  • A police reference check for the vulnerable sector and immunizations will be required by the time of placements and are mandatory for success in this program. The application process starts in class and is guided by the teacher. 
  • Documents needed to attend the information session: Citizenship, PR Card or Refugee Status + Study Permit or proof of application for a study permit. Health card, Most recent transcript and Proof of address.
  • As a Personal Support Worker, you may work in a variety of healthcare settings:

    • private homes
    • nursing homes
    • homes for older adults
    • hospices and hospitals
    • community centres
    • public school system
    • group homes
    • day care settings for the elderly  

    There are three major components to this program:

    • Part 1: In-school courses: Monday-Friday; 8:15 a.m. – 3:05 p.m. for 9 weeks
    • Part 2: In-school courses: Monday-Friday; 8:15 a.m. – 3:05 p.m. for 9 weeks
    • Part 3: Out-of-school co-op placement in a healthcare setting: Monday-Friday; 7:00a.m.- 3:00p.m. for 9 weeks (hours may vary)

    Course Codes, 9 High School Credits will be achieved:

    Part 1 in school theory:        TPJ3C1, TPJ2O1, HHD301               

    Part 2 in school theory:        TOJ4C (double credit), TPJ4E1

    Part 3 placement portion:     TOJ4CC (double credit), TPJ4ES

    Program Costs are divided into 3 parts and are as follows:


    #1  CALC Registration Fees, $330 total

    • Activity fee ($30)
    • Clinical Supervision Fees ($300)

    #2  PSW Program Package $515 Paid to Synergy Gateway Inc. (inclusive of taxes):

    CALC has created a very cost effective package that is consistent with certification requirements.  Please note that students may purchase from a provider of their choice however individual courses/items are typically much higher.

      • Toronto Public Health Food Handling
      • N 95 Respiratory Mask Fit Testing
      • Dementia Training with Gentle Persuasion Approach Certificate or U-First
      • Non-violent crisis intervention prevention
      • First aid and CPR level HCP
      • Palliative care
      • Textbook (Mosby’s Canadian Textbook for the Support Worker) + Workbook
      • Physiotherapy & back safety & review: total 20 hour certificate workshop
      • Speech language pathologist feeding certification
      • Oral hygiene lectures
      • Alzheimer's workshop
      • Diabetes workshop and certificate

    #3  Additional costs, approximately $270:

    • Immunizations, Medical Letter approximately $100.
    • Vulnerable Police Record Check starting at $20  ($85 if finger prints are needed)
    • 2 sets of clinical uniforms, scrubs approximately 100
    • Clinical Shoes, closed toe and heel, non-scuff soles approximately $50. 

    City Adult Learning Centre follows all Vocational Learning Outcome Standards. 

     Graduates are eligible to register as PSWs with the Michener Institute's PSW Registry, University Health Network.