Personal Support Worker (PSW) Certificate Program

PSW Certificate Program:


Pre-registration for Quad 2, November 16th, 2022  will begin on Wednesday October 5th, 2022.  Please return to this site at that time and complete the pre-registration questionnaire to begin the registration process and to establish your place in the queue.  

All candidates are encouraged to attend a virtual Information Session on Wednesday October 12th at 2 pm, followed by a question and answer period.  Please return to this site and click: Zoom Meeting  


The prerequisite* for this program is ENG3C or higher.  A challenge assessment is available however preference is given to students with the English Prerequisite.  Please continue reading below for information on pre-requisites, areas of study, requirements to work in a healthcare setting, types of careers and more.

(*Interested candidates who do not meet the English pre-requisites may wish to apply to CALC's regular Adult Day School Program to upgrade their English, to learn more please go to the "Registration"  tab on the left for our mainstream program.)                                                   

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MINISTRY GRANT PROGRAM, extended to March 31, 2023

Current and future CALC PSW students may be eligible for coverage of mandatory fees, as well as a $5,000 stipend in acknowledgement of the required workplace practicum and will be assisted with their applications in class. 

CALC PSW students who completed their practicum after September 2020 may qualify for some or all of the grant.  Those who completed the on-line questionnaire have been processed and should hear from the Ministry on or before June 15th,  2022.  Former CALC Certified PSWs who did not complete the questionnaire before May 16th 2022 will be emailed individually with the required questionnaire before June 15th 2022.    

Only CALC PSW students can be assisted by CALC staff; all other PSW graduates should contact the institution they attended for assistance.


Costs covered include but are not limited to the following:

  • Registration Fees (This is a Clinical Supervision fees for students completing their practicum at Long Term Care Facilities) $300
  • Textbook (Mosbys Canadian Textbook for the Support Worker) + accompanying Workbook and eLearning PSW Clinical Skills package, approximately $250.
  • Food Handlers Certificate, approximately $55.
  • CPR Training, certification $65
  • Immunizations, Medical Letter approximately $100.
  • Vulnerable Police Record Check starting at $20  ($85 if finger prints are needed
  • 2 sets of clinical uniforms, scrubs approximately $100
  • Clinical Shoes, closed toe and heel, non-scuff soles approximately $50. 


 Personal Support Worker programs offer through Ontario School Boards: 

 The Personal Support Worker Program is for students who:

  • Want to make a difference in people’s lives
  • Dream of joining the growing field of healthcare workers
  • Want a dynamic career taking care of, and empowering, people of all ages
  • Enjoy seeing people increase their independence,
  • Promote self-esteem, dignity and social interaction 
  • Aid clients of varying ages with basic physical needs and personal hygiene 
  • Assist with shopping, meal planning and preparation 
  • Assist with light housekeeping and keeping clients' environment clean, safe and secure.  
  • Contribute to client independence, self-esteem, dignity and social integration
  • Assist with medication support for clients’ families  

As a Personal Support Worker, you may work in a variety of healthcare settings:

  • Private Homes
  • Nursing Homes
  • Homes For Older Adults
  • Hospices And Hospitals
  • Community Centres
  • Public School System
  • Group Homes
  • Day care settings for the elderly  


Our Program is accredited and follows Ontario Ministry of Education expectations, Ministry of Colleges and Universities Personal Support Workers' Vocational Learning Outcomes, and Ministry of Health and Ministry of Long-Term Care industry standards.:

  • Individuality, Role and Interpersonal Skills
  • Assisting the Family
  • Safety, Abuse and Assisting a Person with Mobility
  • Cognitive Impairment and Mental Health Issues
  • Household Management and Meal Preparation
  • Managing Ongoing Conditions
  • Providing Optimal Support and Care Planning
  • Assisting With Medications
  • Personal Hygiene
  • Assisting a Person who is Dying


CALC’s PSW program was last accredited by PEPA (Personal Support Worker Educational Program Accreditation) and is funded through the Ministry of Education and adheres to the PSW Standards Guidelines from the Ministry of Training Colleges and Universities.  Our graduates are registered with the Michener Institute, University Health Network, PSW Registry of Ontario which was established through the MHLTC, Ministry of Health and Long Term Care.  In March of 2020, the registry closed.  A new accrediting body has been established by CESBA, for School Board Programs in Ontario.  Audit and accreditation are scheduled to start in the spring of 2022, to be completed in the first quarter of 2023.


CALC’s PSW Program enables you to fulfill your dream.  In just 27 weeks, you can:

  • Earn a Personal Support Worker Certificate
  • Acquire the skills and knowledge to work as a personal support worker
  • Gain practical experience in a healthcare environment
  • Be granted 9 credits towards your secondary school diploma:

Program Codes, start times and class expectations:

Part 1 in school theory (9 weeks/ 1 quad) :        TPJ3C1 (double credit), TPJ2O1               

Part 2 in school theory (9 weeks/ 1 quad) :        TOJ4C1 (double credit), TPJ4E1

Part 3 placement portion (9 weeks/ 1 quad):      TOJ4CC (double credit), TPJ4ES    

Part 1 Classes begin 4 times a year either in September Quad 1, November Quad 2, February Quad 3 or April Quad 4. The program is delivered over 3 quads or 27 weeks.  CALC is closed for summer break during the month of July or August. 

Classes are delivered from 8:25 am - 3:35 pm daily in the school and PSW Lab. Students must be available to attend in person 

Students completing the placement portion of the program in Long Term Care faciliities follow the nurses' rotation of 7 am - 3 pm however hours may vary.  


Prerequisites for PSW Program:

  • Be 21 years old or older at the time of application.  Students 18 to 20 years may be considered but will need their Ontario Secondary School Diploma.
  • An Ontario Secondary School English credit, ENG3C, English grade 11, College level or higher.  Candidates submitting a successful English Assessment may also be considered however priority is given to those with the English prerequisite.
  • Completion of the mandatory online PSW pre-registration application and submission of the mandatory online English Assess/PSW Interview questionnaire (dates for this assessment are offered on the pre-registration application form).


Required prior to completion of the PSW Program:

  • Successful interview with a CALC staff member and/or a Community Long Term Care Facility supervisor, prior to practicum placement.
  • A clear police reference check for the vulnerable sector and immunizations are required.  The application process starts in class and is guided by the teacher.
  • Status in Canada Documents: Citizenship Card, Birth Certificate, Canadian Passport, Landed Immigrant or PR Card or Convention Refugee Status + Study Permit or proof of application for a study permit. (CALC Settlement Workers are available to assist students) Health card, Most recent transcript and Proof of address. 


There are three major in-person components to this program:

Part 1: Theory courses: Monday-Friday; 8:25 a.m.  3:35 p.m. for 9 weeks

Part 2: Theory courses: Monday-Friday; 8:25 a.m.  3:35 p.m. for 9 weeks

Part 3: Out-of-school co-op placement in a healthcare setting: Monday-Friday; 7:00a.m.- 3:00p.m. for 9 weeks (hours may vary)


Continuing Education Options for Certified PSW graduates:


University of Guelph, Certificate in Advanced Interpersonal Skills for PSW:

Advanced interpersonal skills are essential to PSW practice—they help to build connection with clients and colleagues, enhance the ability to adapt to new situations, and support personal and professional resiliency.

The Certificate in Advanced Interpersonal Skills for PSW Practice strengthens skills in the following areas to support PSWs in deepening your practice:

  • Observation and critical thinking
  • Teamwork and collaboration
  • Communication
  • Flexible thinking and problem solving
  • Empathy and compassion

Through practical application and critical reflection, you will grow your ability to respond proactively and creatively to the complex care needs of your clients and the challenges of a demanding work environment, while developing transferrable skills that are highly desirable to employers in all sectors.

This fully online, asynchronous, instructor-led micro-credential program consists of five courses that are five weeks each in length. Upon the completion of each course, you will earn a digital badge that can be shared with current and future employers to convey the skills that you have developed. By completing all five courses, you will earn a Certificate in Advanced Interpersonal Skills for PSW Practice from the University of Guelph.

Please click here for a link to the University of Guelph's program for PSWs


Registered Practical Nursing Bridging Program for PSW Certified students:

Graduates from CALC’s PSW program are eligible to apply to bridging programs in Community Colleges throughout the province.  

The Registered Practical Nurses Association of Ontario (WeRPN) has launched the 1st Intake to the Bridging Educational Grant In Nursing (BEGIN) Program. The Program is part of the Ontario Government’s commitment to recruit nurses to the Long-term Care (LTC) and Home & Community Care (HCC) sectors by supporting PSWs to career ladder to RPN. BEGIN is expected to improve recruitment and retention of nurses in the LTC/HCC sectors and foster a culture of excellence to make these sectors of choice for the nursing profession.

The Program is open to PSWs enrolled in a recognized PSW-RPN bridging program. Successful applicants may be eligible for tuition reimbursement of up to $6,000 per year for up to 3 years to a maximum of $15,000. In addition, they may also be eligible to receive additional financial support of up to $5,000 per year. Applicants will be expected to commit to working in the long-term care or home and community care sectors through a Return of Service Agreement for a period equivalent to the time they receive these funding supports for their education.  

For more information please click here


Returning PSW Students for Quad 2, November 16th 2022

Students who began the program in 2020 or after and wish to re-enter in Q2, November 2022, should complete this form.  It is only for students who have achieved one or more credits in the program, within a maximum of two years from their point of exit.  Registration is contingent on availability in the program.  Students will be contacted a week prior to the start of class. Students wishing to attend part 3, the practicum portion of the program, will need to ensure their Police Record Check and Medical Form is within 6 months of issue.  Returning Students click here  


Employed Part 3 students may be considered to apply their employment towards PSW Certification practicum requirements:

If you are an employed PSW Student in a Long Term Care facility, and have successfully completed Part 1 and Part 2 of the program at CALC you may apply your employment towards your PSW Certification practicum requirements.  Please see "Returning Student for Quad 1, September 2022" above and complete the linked questionnaire. Candidates and their employers must agree to meet CALC teachers/nurses.  Students will be assessed/evaluated on all of the expectations listed in the "Skills Passbook and Record of Learning" throughout the length of the Quad.  Space is limited and other conditions may apply.  


FAQs (Frequently Asked Questions)


Q: When does the PSW Program start?

A: The PSW programs starts every quad.

Q: How long is the program?

A:  The program is 27 weeks in length or 3 quads in total

Q:  Does the program run during the summer?

A:  No, the program is on holiday break for the months of July and August.

Q: When do the programs finish?

A:  Students beginning the program in September (Quad 1) will finish in April.

     Students beginning the program in November (Quad 2)  will finish in June.

     Students beginning the program in February (Quad 3) will finish in November.

     Students beginning the program in April (Quad 4) will finish in February of the following year.

Q: Are classes online or in person?

A: All PSW classes are in person from 8:25 am - 3:45 pm

Q: Is daycare available through the school?

A: CALC does not offer daycare, students will need to make their own arrangments. 


Should you have any questions not answered please email:  

In the subject line put PSW and the essence of your question.