Student Virtual Learning IT Support

Frequently Asked Questions

• How do I login to my TDSB student account?
• How do I request a device for virtual learning?
• How do I login to Brightspace or Google Classroom?
• How do I use the TDSB Health Screening App?
• Click here for answers

Still Need Help?

Use the Web Chat button below, to connect with an agent to assist with:

• Account & Password Related Issues
• TDSB Device Support
• Digital Learning Tools (Google Classroom/Brightspace) Technical Issues

Contact Us

• Live Webchat: Open Monday to Friday, 8 a.m. to 5 p.m. (link below) 
• Submit this form
• TDSB Parent Phone Support Line: 416-396-9100

Note:  "How To" questions about digital learning tools and classwork related questions should be directed to your teacher.

Start Web Chat