1. How can I tell if online learning is right for me?
There is no way to know for sure about something new unless you give it a try. Our quick e-Learning Quiz
will help you decide whether online classes fit with your learning style.
2. What if I can’t attend the Orientation session?
In order to complete enrolment in a TDSB e-Learning Day School course you MUST complete an orientation.
3. Do I have to log in to my course at a specific time of day?
No. You don't have to work on your e-Learning Day School course at a particular time of day.
You just need to login every school day and complete a certain amount of work by the date set out by teacher. Expect to spend 1-2 hours per day. Access is available anywhere, anytime from any device with an internet connection. To be successful, students are strongly encouraged to log in on a regular basis i.e. Monday to Friday.
Students are expected to attend regular Adobe Connect conferences with their teacher.
4. How many e-Learning Day School courses can I take?
You can take a maximum of 1 full e-Learning Day School credit course per semester.
If you have special circumstances, speak with your guidance counsellor and vice principal. They will contact the e-Learning Central Office to discuss your situation if they think it is in your best interests.
5. How much work is an e-Learning Day School course?
Expect to work 1-2 hours every day on your e-Learning Day School Course. Successful students are those who actively participate in their course on a regular basis, i.e. logging in daily, reading course materials, participating in discussions and submitting assignments.
6. How do I drop an e-Learning Day School course?
You have to ask your guidance counsellor to remove you from your e-Learning course.
While it's courteous of you to let your teacher know that you're dropping their course (telling them "It's not you, it's me..." makes them feel better) doing so does not remove you from your e-Learning course.
Your teacher can't demit you from the course, only your guidance counsellor can.
7.How will I connect with my teacher?
You can communicate with your teacher through email, class discussion, and regular Adobe Connect web conference.
8. I'm not a Toronto District School Board student. Can I take an e-Learning Day School Course?
No, sorry, you can't. You must be active at a TDSB secondary school in order to take an e-Learning Day School course.
e-Learning Day School courses are part of a student's regular timetable. If you don't have a timetable at a TDSB school, it just doesn't work.
9. I'm traveling for a few weeks during this semester; can I still take an e-Learning Day School Course?
Yes, if they have internet where you're going and you can commit to working on your course for 3-5 hours per day. Don't go to the cottage and whine to your teacher that you missed half the course because you couldn't get a wifi signal on the dock. You may be surrounded by the distractions of nature, but you still have to put in a full day of work on your e-Learning Day School course every day. Same goes for foreign travel. If you're visiting your aunt in Krakow make sure her apartment has internet access before you go. You’ve signed up for an online course; it’s your responsibility to ensure you have internet access throughout the duration of your e-Learning Day School session.
10. What do e-Learning course look like?
To preview our online courses and the Desire2Learn software platform, go to this URL:
Choose "e-Learning Ontario" from the list of organizations. Click "submit" and enter:
Username: preview_public Password: preview
Check out the Content, Discussions, Quizzes and other features of the course you're interested in.
11. Will my course have an exam?
All C(College), M(College/University) and U (University) destination courses have a final exam.
O (Open) courses might have an exam; it’s up to teachers. Your teacher will let you know on the course outline if there is an exam.
E(workplace) courses do not have an exam.
12. What if I have an IEP (Individual Education Plan)?
If you require special education accommodations, we will access your IEP. Your teacher will be made aware that you have an IEP. We will forward your IEP to your teacher. Please do not hesitate to discuss it with your teacher.
13. I forgot my password. What should I do?
You can request a password reset by following TDSB instructions on how to reset password.
14. Where I can find my OEN (Ontario Education Number)?
Your OEN number is printed on the top of all your Ontario Report cards.
15. How much does it cost to take an e-Learning Day School course?
Unlike most things in life,it's free. You need to be active student of Toronto School Board. However, your teacher's time and your time are valuable, so treat your course with the respect that a valuable opportunity like this deserves.
16. Does it matter if I use a Mac or a PC?
No. Desire2Learn (the platform for all TDSB e-learning courses) works fine on both Macs and PCs.
What's more important is to always use the most recent version of your browser. The most up-to-date versions of Chrome, Firefox, Safari and Internet Explorer all work with Desire2Learn.
17. What textbooks will I need for the course?
None. No textbooks are required for your course. All content will be provided to you online through the D2L learning environment.
18. When will my daily Adobe Connect sessions be running for my course?
It will vary. Adobe Connect sessions will be scheduled differently for each course. Please consult with your teacher for the schedule.
19. Does it matter which Internet browser I use?
Yes. DO NOT USE Internet Explorer 8. It isn’t fully compatible.
20. What if I already have an Ontario Secondary School Diploma?
Even if you already have a high school diploma you can still take e-Credit Course to further your educational goals.
21. How do I sign myself up for an e-Learning course?
You use e-Reg
(the e-Learning online registration web app) to make an e-Learning course
But you are only enrolled in an e-Learning course after your:
• parent or guardian signs your permission form (if you are under
• guidance counsellor approves your course request
You start the ball rolling by making an e-Learning course request, but you
can't finish the process by yourself.
So hustle in and see your guidance counsellor as soon as you can to have
your e-Learning course request approved. Don't wait! Many of our courses
fill up really quickly.
22. What's my username and password for e-Reg?
To log into e-Reg
(the e-Learning online registration web app) and make a course request use
the following information:
Username: your 9 digit TDSB student number
Password: the network password you use to log into any
computer at your school
Need help resetting your TDSB network password? Ask the"LWA" at your school.
LWAs are usually vice principals, librarians or teachers whose classes are
in a computer lab.
23. I'm having difficulty using e-Reg. What should I do?
Check your internet browser!
e-Reg does not work with some older browsers.