e-Learning Day School Frequently Asked Questions

What if I can’t attend the orientation session?

If you are unable to attend the orientation on the specified date, you must notify your teacher of your absence. Wait until the first day of class and email your TEACHER using the built-in-email system inside of your online class. Arrange with your teacher an alternate orientation time. 

What is Virtual Classroom (classroom video session)?

Virtual Classroom is a web conferencing tool designed to hold online meetings, conferences and deliver academic lessons and tutorials using a computer or a laptop. Through Virtual Classroom you can see, hear and interact with your teacher and classmates. It's like Skype but with a whiteboard. You will use Virtual Classroom to conference with your teacher and participate in tutorials and lessons. If you can't attend a particular Virtual Classroom session live, you can watch a recording of the session that your teacher will post in your D2L classroom.


How often are the Virtual Classroom (classroom video sessions) Sessions held?

Students should attend all Virtual Classroom sessions scheduled by their teachers. The e-Learning Day School students are required to participate in tutorials and lessons conducted by the teacher on a daily basis. For those unable to attend a live session are required to view the recorded session posted on the course homepage at an earliest possible date.


Do I need to install Virtual Classroom on my computer?
No, there is no need to install Virtual Classroom on your computer. To access Virtual Classroom (classroom video session), all you need is Internet browser and a link provided to you by your teacher. 
 

How do I login to my Virtual Classroom (classroom video session) Lessons?
No login is required. Enter your D2L classroom. Click on link.

When will my daily Virtual Classroom (classroom video session) be running for my course?
It will vary. Virtual Classroom sessions will be scheduled differently for each course. Please consult with your teacher for the schedule.
 

Do I have to log in to my online course at a specific time of day?
No. You don't have to work on your e-Learning Day School course at a particular time of day. 
Teachers do not set a specific time for login.You just need to login every school day (Monday-Friday) and complete a certain amount of work by the date set out by your teacher. Expect to spend one hour per day on a full credit course. Missing one day of e-Learning Day School is like missing an entire week of class during the regular school year. 
  



I've submitted my course request online, is there anything else I have to do? 
Yes! 
You haven't finished the registration process yet! 
Your guidance counsellor has to approve your course request in order to complete your registration. If you're under 18, download and print out the parent/guardian permission form attached to your e-Learning Day School confirmation email. Get this form signed and take it to your guidance counsellor. So hustle in and see your guidance counsellor as soon as you can and have your e-Learning Day School course request approved. Don't wait! Many of our courses fill up really quickly.
  

How do I drop an e-Learning Day School course?
Visit your day school guidance counselor who will remove you from course.
While we hope as many students as possible will be successful in e-Learning Day School, you have to do what you have to do. Keep in mind that if you drop a grade 11 or 12 course after the Full Disclosure date the mark will appear on your permanent transcript. If you intend to drop, do so before the Full Disclosure date! Please note that emailing your teacher about your intention to drop is not the same as completing the form, and if you do not complete the form you will not be removed from the course! 
  


How much does it cost to take an e-Learning Day School course?
Unlike most things in life, it's free. But your teacher's time and your time are valuable, so treat your course with the respect that a valuable opportunity like this deserves. 
  


Does it matter if I use a Mac or a PC?
No. Desire2Learn (the platform for all TDSB e-learning courses) works fine on both Macs and PCs.What's more important is to always use the most recent version of your browser. The most up-to-date versions of Chrome, FIrefox, Safari and Internet Explorer all work with Desire2Learn. 
  


What textbooks will I need for the online course?
None. No textbooks are required for your course. All content will be provided to you online through the D2L learning environment. 
   

Does it matter which browser I use?
No. However, if you are experiencing technical difficulties, try another browser or contact D2L help centre.


Who do I call for the tech support when I run into technical issues with the D2L? 
For technical help call D2L Tech Support 24/7 at 1-877-325-7778 

I am visa student. Can I take e-Learning Day school course?

Please go to your day school guidance counsellor to check what are your options.