Support Resources

Guidance will continue to provide updated information as available


Distress Centre - 24/7/365 support by phone or text.  All ages:
Phone: 416 408 4357
Text: 45645
Distress Centre - GTA


Please see the following resources relating to Covid-19: 

TDSB Mental Health and Well-Being

Explaining Covid-19 to Children

Government of Canada

Government of Ontario

City of Toronto

Covid-19 Food Resources

211 Ontario - For information and referrals for community, government, social and health services, including mental health resources across Ontario, call 211.  Live web chat is also available.

ConnexOntario - Adults and frontline workers who are dealing with the realities of Covid-19 can call ConnexOntario at 1-866-531-2600 for mental health, addictions and problem gambling support.

BounceBack - A free, evidence-based cognitive behavioural therapy (CBT) program that offers guided mental health self-help for adults and youth 15+ using workbooks, online videos and phone coaching.  Call 1-866-345-0224.

The following services are offering mental health “walk in” hours that are currently available by telephone only:

East Metro Youth Services serves people under 30 years old. They will provide telephone support Mon-Thu 2-8pm and Friday 10am-5pm. To reach a counsellor, call 416 438 3697, press 1 and then press 0 to speak to the receptionist.  COVID-19 Resources - East Metro Youth Services

Skylark Youth Services serves people under 26 years old. They are also opening up their service to parents who may need support, which could be useful for adult students who are struggling with parenting during Covid-19 and require some support.

Skylark Youth Services is offering telephone support during the following days/times:

Monday, Tuesday, Fridays 9am-1:30pm
Wednesdays 11am-7pm
(416) 482-0081 x 6

Monday, Tuesday, Thursday 1:30pm-6pm
(416) 482-0081 x 5

What's Up Walk-in - Virtual



Free virtual counselling is being offered for children, youth and families.  There is no age limit.  This free, confidential, professional support is available to you through Mental Health Toronto (MHTO).  Their friendly therapists can help you work through whatever you are feeling--no issue is too big or too small.

Call 1-866-585-6486 (MHTO):

  • For access to mental health services to support infants, children, youth and families

  • To speak immediately to a What's Up Walk-In counsellor (by phone or online)

Please read here for more information



Family Service Toronto is offering single session counselling by phone: 

Family Service Toronto


School Settlement Worker

Our school settlement worker is available to help our student newcomers to:

- Connect with community resources - for example food banks and housing help
- Apply for EI and other financial supports
- Provide information in the areas of health and wellness, safety, community, government resources as well as holding weekly check in groups

You may contact the SCAS settlement worker below:

Staff Member

Phone Number

Email Address






Susan Shi


Mandarin/ Cantonese



Are you looking for a location to use a computer for free or have access to free Wifi?  Please look at the Family Service Centre located in Scarborough.  You will have to call the centre and book a time for your visit

Scarborough Food Bank Directory

Food Bank - The Housing Help Centre