Frequently Asked (and Answered!) Questions



How do I log in to my online course?

Everyone logs into Brightspace at

Students will receive a username and a password reset link by email. You'll create your own password for Brightspace. When you've logged into Brightspace you'll land on your “My Home” page and you'll see a link to the specific course you're registered for this summer.

I forgot my password. What should I do?

You can request a password reset by going to this site:  and clicking on the “Start Web Chat” link. Once you have reset your password, continue to use the external login site to access your course.


What if I can’t attend the orientation session?

In order to complete enrolment in a TDSB e-Summer School course you MUST complete an orientation.

If you are unable to attend the orientation on the specified date, you must notify your teacher of your absence. Wait until the first day of class and email your TEACHER using the built-in-email system inside of your online class. Arrange with your teacher an alternate orientation time. 


How does my synchronous learning take place? 

e-Summer will be using Zoom to deliver synchronous class meetings. Zoom  is a web-based conferencing tool designed to hold online meetings, conferences and deliver academic lessons and tutorials using a computer or a laptop. Through the Zoom meetings you can see, hear and interact with your teacher and classmates. It's like Skype but with a whiteboard. You will use Zoom to conference with your teacher and participate in tutorials and lessons. If you can't attend a particular Zoom synchronous class session live, you can watch a recording of the session that your teacher will post in your Brightspace (online) classroom.


How often are the synchronous virtual sessions held?

Students are expected to attend all synchronous virtual classroom sessions scheduled by their teachers. e-Summer School students are required to participate in tutorials and lessons conducted by the teacher on a daily basis. Students who are unable to attend a live session are required to view the recorded session posted on the course homepage at the earliest possible date.


Do I need to install the Zoom App on my computer?

No, there is no need to install Zoom App on your computer. To access Zoom (classroom video session), all you need is an Internet browser and to login to your class. However, you need to make sure that you are signed on with your TDSB login. Alternatively, if you are trying to access your Zoom meetings through your phone you will need to download the zoom app. We do not recommend using your phone for e-Summer courses. 


How do I login into my synchronous class session (Zoom Meetings)

Once you are logged into Brightspace, no additional login to Zoom is required, after the first time you have logged into Zoom with the TDSB. The first time you log into Zoom you will be prompted to use your TDSB login of Enter your Brightspace (online) classroom. Click on the Zoom meeting link that your teacher provides. This link may be found in the announcements, in the calendar or in a widget. Instructions for “Joining a Zoom Meeting from Brightspace


Do I have to log in to my online course at a specific time of day?

Teachers will set a specific time for login for synchronous learning, each school day. Experience shows that students who attend synchronous learning obtain better results. Students need to login every school day (Monday-Friday) and complete the required amount of work by the date set out by your teacher. Expect to spend 6-8 hours per day on a full credit course. Missing one day of e-Summer School is like missing an entire week of class during the regular school year. You will need to plan your schedule so that you can submit assignments on time and receive teacher feedback. 


How many e-Summer School courses can I take?

You can take ONE full credit course per session during e-Summer School.

That means a maximum of one full credit course in Session 1(July) and one full credit course in Session 2 (August).

With the exception of Civics and Careers, all other courses are counted as ONE full credit. 


How much does it cost to take an e-Summer School course?

For the majority of students, there is no cost to take an e-Summer course. Some students who are studying on a Student Visa may have to pay a course fee. The fee for Visa students for e-Summer 2021 is $500 CDN per course. Payment details will be provided at a later date. Please realize the value of your time and treat your course with the respect that a valuable opportunity like this deserves.


Can I take one e-Summer School course in the July Session and one in the August Session? 

Yes, but please be aware that you will be spending the majority of your summer participating in your e-Summer courses. Please discuss this option with your parent/guardian as well as your Day School Guidance Counsellor before committing to an e-Summer course in each session. 


Can I take two summer school courses at the same time?

No. You should not take an e-Summer course and a second summer school course at the same time.

It is not recommended that students take two summer school courses concurrently. It would mean 12-14 hours of coursework per day and the schedules could conflict. If a student's Guidance Counsellor decides it is in the student's best interest to take two courses, e-Learning Central Office will not prevent them from enrolling, but strongly discourages the enrollment. Our experience has shown that students who take two concurrent summer courses rarely achieve their academic best. 


Can I take Civics and Careers at the same time?

Yes! Civics and Careers are half credit courses; two of them together equal one full credit course. They both run for the full length of each session and you can take them at the same time. However, we do recommend that you take one of the half courses per session, to reduce the workload.  


Are my Civics and Careers course the same course in Brightspace (similar to my regular day school)?

No. Civics and Careers will be two separate courses in your Brightspace learning environment and you will have two different teachers.


I've submitted my course request online, is there anything else I have to do?

Yes! You haven't finished the registration process yet!

Please check out our Registration section on our website. 


How do I drop an e-Summer School course?

Use the e-Summer School Course Withdrawal Form to drop a course:

While we hope as many students as possible will be successful in e-Summer School, every student needs to make the decision that is right for them. Keep in mind that if you drop a grade 11 or 12 course after the Full Disclosure Date the mark will appear on your official transcript. If you intend to drop, do so before the Full Disclosure Date. Please note that emailing your teacher about your intention to drop is not the same as completing the form, and if you do not complete the form you will not be removed from the course!

July Course Session Dates

August Course Session Dates


I'm traveling for a few weeks this summer; can I still take an e-Summer School Course?

Yes, if you have reliable internet where you're going and you can commit to working on your course for 5-7 hours per day. As long as students make a full commitment to fulfilling the course requirements and meeting teacher’s expectations in terms of completing and submitting assignments on time, and participating in assigned activities, students can use their own discretion to travel.

You’ve signed up for an online course; it’s your responsibility to ensure you have the required internet and website access throughout the duration of your e-Summer School session.


Does it matter if I use a Mac or a PC?

No. Brightspace (the platform for all TDSB e-learning courses) works fine on both Macs and PCs. What's more important is to always use the most recent version of your browser. The most up-to-date versions of Chrome, Firefox, and Safari all work with Brightspace.


What textbooks will I need for the online course?

None. No textbooks are required for your course. All content will be provided to you online through the Brightspace learning environment.


Does it matter which browser I use?

Yes. DO NOT USE Internet Explorer. It isn’t fully compatible.


Who do I call for the tech support when I run into technical issues with Brightspace?

For technical help call Brightspace Tech Support 24/7 at 1-800-222-0209


I am studying on a Student Visa. Can I take an e-Summer school course?

Please connect with your day school guidance counsellor to check what your options are - there may be associated fees depending on your course load. For Visa students applying for e-Summer 2021 the fee is $500 CDN for each course. Payment details will be provided at a later date.  


I have applied for Post-Secondary School for the upcoming September session. How can my marks be transmitted to OUAC/OCAS?

NON-TDSB Students who are requesting a submission of their final mark to OCAS and OUAC need to complete a link to a form that will be provided to them before the third week of the summer school e-session.  Please note that this form should only be completed for NON-TDSB students who are attending a Post-Secondary Institution in September of the current year.  Students who are planning to attend a Post-Secondary Institution in the following school year do not need to complete this form.

TDSB students will have OUAC/OCAS marks transmitted on July 29, 2021 for the July Session and August 29 for the August Session.


How do I access my TDSB email?

Students will access their TDSB email through Academic (AW) Workspace by selecting the “Mail” tab. Students will be prompted to login using their TDSB Username and Password.Their TDSB student number is their Username. If you need support accessing your TDSB email address, please follow the instructions listed here: Student Email – Logging In


How do I access my Brightspace email?

The majority of emails sent by your teacher will be through your Brightspace Account. Students will access their Brightspace email by logging onto Brightspace and clicking on the envelope icon on the top of the page. 


How will I receive my final report card?  

e-Summer report cards will be sent to your TDSB email. Before receiving your report card you will receive 2 emails, one with the online location of your report card and a second email with your password information to access the report card. It is essential that you have access to your TDSB email account. If you need support accessing your TDSB email address, please follow the instructions listed here: Student Email – Logging In

Non-TDSB students will receive report cards via Canada Post. Please make sure that your mailing address is correct on your account. Please contact if your mailing address has changed since you have registered with us in e-Reg. 


How much work is an e-Summer course?

Taking a full credit course online is like going to school FULL TIME! You're taking a full high school credit in only 4 weeks.  That's 110 hours of instruction in only 19 days. That's 5.5 hours of school per day plus major assignments and studying for tests and exams. We do not recommend any student take more than one credit as the time commitment will be overwhelming!