Frequently Asked (and Answered!) Questions

What if I can’t attend the orientation session?

In order to complete enrolment in a TDSB e-Summer School course you MUST complete an orientation.

If you are unable to attend the orientation on the specified date, you must notify your teacher of your absence. Wait until the first day of class and email your TEACHER using the built-in-email system inside of your online class. Arrange with your teacher an alternate orientation time. 

What is Virtual Classroom (classroom video session)? 

Virtual Classroom is a web conferencing tool designed to hold online meetings, conferences and deliver academic lessons and tutorials using a computer or a laptop. Through Virtual Classroom you can see, hear and interact with your teacher and classmates. It's like Skype but with a whiteboard. You will use Virtual Classroom to conference with your teacher and participate in tutorials and lessons. If you can't attend a particular Virtual Classroom session live, you can watch a recording of the session that your teacher will post in your Brightspace (online) classroom.

How often are the Virtual Classroom (classroom video sessions) Sessions held?

Students must attend all Virtual Classroom sessions scheduled by their teachers. e-Summer School students are required to participate in tutorials and lessons conducted by the teacher on a daily basis. Students who are unable to attend a live session are required to view the recorded session posted on the course homepage at an earliest possible date.

Do I need to install Virtual Classroom on my computer?
No, there is no need to install Virtual Classroom on your computer. To access Virtual Classroom (classroom video session), all you need is Internet browser and then login to your class.


How do I login to my Virtual Classroom (classroom video session) Lessons?
No login is required. Enter your Brightspace (online) classroom. Click on the Virtual Classroom link.


When will my daily Virtual Classroom (classroom video session) be running for my course?
It will vary. Virtual Classroom sessions will be scheduled differently for each course. Please consult with your teacher for the schedule.



Do I have to log in to my online course at a specific time of day?
No. You don't have to work on your e-Summer School course at a particular time of day.
Teachers do not set a specific time for login.You just need to login every school day (Monday-Friday) and complete a certain amount of work by the date set out by your teacher. Expect to spend 5-7 hours per day on a full credit course. Missing one day of e-Summer School is like missing an entire week of class during the regular school year.

How many e-Summer School courses can I take?
You can take ONE full credit course per session during e-Summer School.
That means a maximum of one full credit course in Session 1(July) and one full credit course in Session 2 (August).
With the exception of Civics and Careers, all other courses are counted as ONE full credit. 

Can I take one e-Summer School course in the July Session and one in the August Session? 
Yes, but please be aware that you will be spending the majority of your summer participating in your e-Summer courses. Please discuss this option with your parent/guardian as well as your Day School Guidance Counsellor before committing to an e-Summer course in each session. 

Can I take a face-to-face (F2F) course and an e-Summer School course at the same time?
No. Just in case this wasn't clear enough we'll say it again: you can't take face-to-face summer school and an e-Learning course at the same time.

Taking a full credit course online is like going to school FULL TIME! You're taking a full high school credit in only 4 weeks.  That's 110 hours of instruction in only 19 days. That's 5.5 hours of school per day plus major assignments and studying for tests and exams. We do not recommend any student take more than one credit as the time commitment will be overwhelming!  Exams may also overlap and will not be rescheduled.

Can I take Civics and Careers at the same time?
Yes! Civics and Careers are half credit courses; two of them together equal one full credit course. They run for the full length of each session and you can take them both at the same time.

Are my Civics and Careers course the same course in Brightspace (similar to my regular day school)?
No. Civics and Careers will be two separate courses in your Brightspace learning environment and you will have two different teachers.

I've submitted my course request online, is there anything else I have to do?
You haven't finished the registration process yet!
Your Guidance Counsellor has to approve your course request in order to complete your registration. If you're under 18, download and print out the parent/guardian permission form attached to your e-Summer School confirmation email. Get this form signed and take it to your Guidance Counsellor. So hustle in and see your Guidance Counsellor as soon as you can and have your e-Summer School course request approved. Don't wait! Many of our courses fill up really quickly.


How do I drop an e-Summer School course?
Use the e-Summer School Course Withdrawal Form to drop a course:
While we hope as many students as possible will be successful in e-Summer School, every student needs to make the decision that is right for them. Keep in mind that if you drop a grade 11 or 12 course after the Full Disclosure Date the mark will appear on your official transcript. If you intend to drop, do so before the Full Disclosure Date. Please note that emailing your teacher about your intention to drop is not the same as completing the form, and if you do not complete the form you will not be removed from the course!

I'm traveling for a few weeks this summer; can I still take an e-Summer School Course?
Yes, if you have reliable internet where you're going and you can commit to working on your course for 5-7 hours per day. As long as students make a full commitment to fulfilling the course requirements and meeting teacher’s expectations in terms of completing and submitting assignments on time, and participating in assigned activities, students could use their own discretion to travel.

Please ensure that you do not go to the cottage where you may be unable to access the course because you do not have a reliable wifi signal. You may be surrounded by the distractions of nature, but you still have to put in a full day of work on your e-Summer School course every day. Same goes for foreign travel. If you're visiting your relatives in Belgrade make sure their apartment has internet access before you go and that you will have access to the required websites and online resources. You’ve signed up for an online course; it’s your responsibility to ensure you have internet access throughout the duration of your e-Summer School session.

I won't be able to attend the final face-to-face (F2F) exam. What are my options?
*May 2020 - There are no Face to Face exams this summer due to COVID-19


How do I log in to my online course?
Everyone logs into Brightspace at

Students will receive a username and a password reset link by email. You'll create your own password for Brightspace. When you've logged into Brightspace you'll land on your “My Home” page and you'll see a link to the specific course you're registered for this summer.

I forgot my password. What should I do?
You can request a password reset by going to this site: and clicking on the “Forgot Password” link. Once you have reset your password, continue to use the external login site to access your course.

How much does it cost to take an e-Summer School course?
For the majority of students, there is no cost to take an e-Summer course. Some students who are studying on a Student Visa may have to pay a course fee. Realize the value of your time and treat your course with the respect that a valuable opportunity like this deserves.


Does it matter if I use a Mac or a PC?
No.Brightspace (the platform for all TDSB e-learning courses) works fine on both Macs and PCs.What's more important is to always use the most recent version of your browser. The most up-to-date versions of Chrome, Firefox, and Safari all work with Brightspace.

What textbooks will I need for the online course?
None. No textbooks are required for your course. All content will be provided to you online through the Brightspace learning environment.


Does it matter which browser I use?
Yes. DO NOT USE Internet Explorer. It isn’t fully compatible.

Who do I call for the tech support when I run into technical issues with Brightspace?
For technical help call Brightspace Tech Support 24/7 at 1-800-222-0209

I am visa student. Can I take e-Summer school course?

Please go to your day school guidance counsellor to check what your options are - there may be associated fees.

I have applied for Post-Secondary School for the upcoming September session. How can my marks be transmitted to OUAC/OCAS?

NON-TDSB Students who are requesting a submission of their final mark to OCAS and OUAC need to complete a link to a form that will be provided to them before the third week of the summer school e-session.  Please note that this form should only be completed for NON-TDSB students who are attending a Post-Secondary Institution in September of the current year.  Students who are planning to attend a Post-Secondary Institution in the following school year do not need to complete this form.

TDSB students will have OUAC/OCAS marks transmitted on July 28, 2020 for the July Session and August 28 for the August Session.